Terms of Service

2. Eligibility

You must be at least 18 years old and capable of entering into a binding agreement. By creating an account, you represent that all information you provide is accurate and complete.

3. Account Registration

You may register using Google, X, Apple, or email magic link via Supabase Auth. You are responsible for maintaining the security of your account credentials and for all activity under your account. Notify us immediately of any unauthorized use.

4. Platform Description

Pane is a two-sided marketplace connecting crypto businesses with Key Opinion Leaders (KOLs) on X. Businesses discover KOLs, negotiate deals via in-app chat, and pay through USDC escrow on the Solana blockchain.

5. User Roles

KOLs: Content creators who list their services, set pricing, and fulfill promotional campaigns for businesses.

Businesses: Companies or individuals who browse KOLs, send offers, and pay for promotional services.

6. Offers & Orders

Businesses may send offers to KOLs specifying deliverables, pricing, and deadlines. Once a KOL accepts an offer, it becomes an active order. Both parties are expected to fulfill their obligations in good faith. Orders follow a defined state machine from offer to completion.

7. Pane Escrow

All payments are processed through Pane Escrow using USDC on the Solana blockchain. When a business funds an order, the USDC is held in a per-order escrow wallet until the KOL delivers the work and the business confirms delivery, or the auto-accept period elapses.

Post Protection: Businesses may optionally enable Post Protection, which keeps funds locked for a specified period after delivery confirmation to ensure promotional posts remain live.

8. Fees

Pane charges a 10% service fee from the business on each completed order. KOLs pay 0% in fees. Fees are deducted from the escrowed amount before release to the KOL.

9. Disputes & Refunds

If a business is not satisfied with a delivery, they may request a revision or open a dispute. Pane will review disputes and may issue partial or full refunds at its discretion. Decisions by Pane on disputes are final.

10. Prohibited Conduct

You agree not to:

• Use the Platform for any illegal purpose or in violation of any applicable laws.
• Circumvent Pane Escrow by arranging off-platform payments.
• Impersonate another person or misrepresent your identity or affiliations.
• Post false, misleading, or fraudulent content.
• Interfere with or disrupt the Platform or its infrastructure.
• Scrape, crawl, or harvest data from the Platform without authorization.

11. Intellectual Property

All content, trademarks, and materials on Pane are owned by or licensed to Pane. Users retain ownership of content they create but grant Pane a non-exclusive license to display and distribute it on the Platform.

12. Limitation of Liability

Pane is provided "as is" without warranties of any kind. To the maximum extent permitted by law, Pane shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or digital assets.

13. Termination

Pane may suspend or terminate your account at any time for violations of these Terms or for any reason at our sole discretion. Upon termination, any pending escrow funds will be handled according to our dispute resolution process.

14. Governing Law

These Terms are governed by and construed in accordance with applicable law. Any disputes arising from these Terms shall be resolved through binding arbitration.

15. Contact

For questions about these Terms, contact us at contact@pane.work.